OUR POLICIES

CANCELLATION & REFUND POLICY

Space for campers is very limited and we ask that a camper only be registered for camp if there is a high probability the camper will be able to attend. We understand that circumstances may change, and will do our best to work with families who have to cancel their camper's registration, however we will not be able to issue a refund unless we are able to fill the remaining camper spot.


The $100 camper registration fee is non-refundable and holds the camper's place until 60 days prior to the start of the camp session when the full balance must be paid. If the full camp registration balance is not paid 60 days prior to the start of the camp session, Camp Conquest reserves the right to cancel the camper's registration and allocate their spot to a camper on the waiting list. Please contact our Camp Director at becca@campconquest.com or 979.285.4646 if you have any questions. 

Due to the unusual circumstances of the current COVID-19 public health situation, we reserve the right to change camp dates, reduce session capacity, cancel camp sessions, and make any necessary changes to protect our camp community as our camp directors and Board of Directors see fit. We will notify camper families of any changes via email.

CAMP COMMUNITY POLICY

Camp Conquest's policies and procedures are designed to help everyone have a safe and enjoyable time at camp. Any participant in an event hosted by Camp Conquest must agree to follow the policies and guidelines communicated by Camp Conquest whether written or verbal. If at any time, a participant violates a Camp Conquest policy or verbal instruction from a staff member, the participant will be given verbal notification and we will follow our procedures for repeated policy violations. Continued inability to follow Camp Conquest's policies will result in the participant's removal from the event. These policies are outlined in detail in the camper and volunteer registration process. Please direct any questions about Camp Conquest policies to becca@campconquest.com.

CAMPCONQUEST.COM PRIVACY POLICY

Personal Information
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
Collection Method
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Data Collection Purposes
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Data Use, Storage, and Sharing
Campconquest.com  is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help to ensure the secure handling of credit card information by our store and its service providers.


Communication With Site Visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


Purpose of Cookies
Campconquest.com uses cookies to collect information about which pages on our site are visited most frequently and how our website may better serve our customers. Cookies are also used to provide easier navigation for our site users. To read more about cookies, we recommend visiting https://www.allaboutcookies.org/.


Withdrawal of Consent
If you don’t want us to process your data anymore, please contact us at info@campconquest.com or send us mail to: Camp Conquest 3934 West Union Road, Millington, TN 38053.


Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions?
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@campconquest.com or send us mail to: Camp Conquest 3934 West Union Road, Millington, TN 38053.

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